Last Updated: July 16, 2026
Thank you for shopping with LV GLAM. We're committed to processing and delivering your order as quickly and efficiently as possible. Please review the information below to understand our shipping process.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and major holidays.
Once your order has been processed, you will receive a shipping confirmation email that includes your tracking information.
Please note that processing time is separate from shipping time.
Shipping Times
Estimated delivery times may vary depending on your location and the shipping method selected at checkout.
Typical delivery estimates are:
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United States: 3–7 business days
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Canada: 5–10 business days
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International Orders: 7–21 business days
Delivery estimates are provided for reference only and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
From time to time, LV GLAM may offer free shipping promotions. Any qualifying minimum purchase requirements will be clearly displayed on our website during the promotion.
Order Tracking
As soon as your order ships, you'll receive a confirmation email with a tracking number.
Tracking information may take up to 24 hours to become active after your package has been shipped.
If you haven't received your tracking email, please check your spam or junk folder before contacting our Customer Support team.
Shipping Address Accuracy
Please ensure that your shipping address is complete and accurate before placing your order.
LV GLAM is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, contact us immediately. We'll do our best to update your order before it ships, but changes cannot be guaranteed once processing has begun.
Delayed Deliveries
While we strive to deliver every order on time, shipping delays may occasionally occur due to circumstances beyond our control, including:
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Severe weather
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High shipping volumes
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Customs processing
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Carrier delays
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Holidays
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Natural disasters
We appreciate your patience and understanding if unexpected delays occur.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, LV GLAM is not responsible for lost or stolen packages.
If you believe your package was delivered incorrectly, we recommend:
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Checking around your delivery location.
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Asking household members or neighbors.
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Contacting the shipping carrier directly.
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Reaching out to our Customer Support team if you need further assistance.
International Orders
For international shipments, customers are responsible for any applicable customs duties, taxes, import fees, or other charges required by their country's regulations.
LV GLAM is not responsible for delays caused by customs clearance procedures.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, include:
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Your order number
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Clear photos of the damaged product
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Photos of the shipping box and packaging
We'll review your request and work toward an appropriate resolution.
Multiple Shipments
In some cases, orders containing multiple items may be shipped separately depending on product availability or warehouse logistics.
If this happens, you'll receive tracking information for each shipment.
Need Assistance?
If you have any questions about your order or our shipping process, we're here to help.
Email: support@lv-glam.com
Our Customer Support team typically responds within 1–2 business days.
Thank you for choosing LV GLAM. We appreciate your trust and look forward to delivering products that help you protect, nourish, and style your hair with confidence.